Returns and Exchanges

It is important to read our returns and exchanges policy before making a purchase. If you need to arrange a refund or exchange, please call or email Mact Sports prior to returning any product.

 

 

Returns & Exchanges Policy

 

Mact Sport are happy to exchange an item should you change your mind or require a different size, as long as it is in the same condition that it was sent to you, unused, unopened and returned within 30 days of original dispatch.

 

The cost of postage will be at your expense, unless the product is faulty.

 

 

 

How to Return Items

 

Please call or email Mact Sports prior to returning any product.

 

To return the item(s), package the product securely and enclose your email receipt, reason for returning the item(s), and send to Mact Sports Returns Department, 37/93 Penarth Street, Runcorn QLD 4113

 

Once we have received the returned products, your exchange will be processed within 48 hours and dispatched within 7 working days. Refunds for faulty product(s) will be processed within 7 working days and credit the original account of payment.

 

Please note: Mact Sport does not accept responsibility for returned products that go missing and do not reach us. It is recommended that you return products with a tracking number.

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